• How to meet requirements for renewables integration by 2020 while balancing the grid for reliable and safe energy delivery
• How to set future facing rates to take into account net energy users and spread the cost of running a complex grid for the benefit of all
• What the “Utility of the Future” will look like, as we transition from energy generation and delivery businesses to “Energy Services and Infrastructure Optimizers”

Jessie Knight Jr. Chairman and CEO, San Diego Gas & Electric (SDG&E)

• Learn about the success story in Ann Arbor, Michigan
• Proven accuracy and operational efficiencies: save on labor, fuel and equipment
• Meters now read daily with wireless/solar AMR (vs. manually collected readings once every quarter – at best)
• Improved distribution system planning and asset management by providing accurate usage data to distribution system stakeholders
• Rate adjustments based on a “cost of service” like approach–costs are assigned where they are incurred, instead of spreading them evenly across the base of rate payers

Wendy Welser, Customer Service Manager, City of Ann Arbor

• Preview where DC Water is headed in the life cycle of its productchoices within AMI and the development of smarter water.
• Discuss project planning, implementation, call-center applications, and leak detection applications,
• Review value-added services to customers such as: service applications designed to reduce cost of service, strategic dispatching, preventative and corrective maintenance, cross connections, conservation, carbon footprint reductions, and more

Charles Kiely, Assistant General Manager, DC Water

• Creating a social media strategy
• Measuring, monitoring and analyzing the success of your social media program
• Gaining internal buy-in

Moderator:

Reid Carr, President, Red Door Interactive

Panelists:

April Bolduc, Media & Communications Manager, San Diego Gas & Electric (SDG&E)

Shannon Reed, Public Affairs Manager, Irvine Ranch Water District (IRWD)

Mike Stephens, Manager Corporate and Internet Communication, Salt River Project Power and Water (SRP)

• Learn from experiences in leak detection
• Prevent water loss by acting on early warning signals

Patrick Hayes, Principal Civil Engineer, Glendale Water & Power

• Understand how to justify the benefits of AMI and AMR and learn how to calculate the cost benefit
• Establish how long it will take to recover costs

Moderator: Kendall Smith, Principal, KASmith Group LLC

Panelists:

Ed Hackney, Utility Service Group, Suez Environnement North America

Jonathan K. Leung, Manager of Water Distribution Infrastructure Programs, Los Angeles Department of Water and Power

The “Scott Tour” expert tour will guide attendees through the exhibit hall with an up-close look at vendors’ solutions
Howard Scott, Ph.D., Managing Partner, Cognyst Consulting LLC

• Solving diverse challenges in energy management abroad
• Smart Meters proven at scale in the most complex international environments
• Universal lessons every utility can use

Moderator: Howard Scott, Ph.D., Managing Partner, Cognyst Advisors

Panelists:

Campbell Hawkins, Manager, Edison SmartConnect™, Southern California Edison (SCE) of USA
Martin Hill, Future Networks Manager, ScottishPower EnergyNetworks of United Kingdom
Jeferson Marcondes, Board Business Advisor, EDP Bandeirante of Brazil
Rocio Millan, Ph.D., Smart Meter Program Director, Endesa of Spain

Panelists:

Jayson Barfknecht, Public Works Director, City of Bryan

Paul Gagliardo, CTO, American Water

Adam Miller, Water Resources Planner II, Water Services Department, City of Phoenix

Laer Pearce, President, Laer Pearce & Associates

• Do utilities really understand customer wants and needs, and what tools can be used effectively to help them mine this information?
• How will the modern utility change in the next 5-10 years as more distributed generation, EVs and “smart” applications become common place?

Mike Niggli, President and Chief Operating Officer, San Diego Gas & Electric (SDG&E)